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8.2 Employment practice

IGU is committed to providing its employees with an equitable, fair, and respectful working environment that upholds human dignity. All employment processes are based on merit, equal opportunity, and the principle of non-discrimination. Ethical and sustainable business practices are safeguarded through institutional policies.

IGU considers employee well-being a cornerstone of institutional development and clearly prioritizes it in its 2024-2028 Strategic Plan (p. 67). Findings from the 2024 Employee Satisfaction Survey indicate significant progress toward the university’s goals of strengthening its organizational structure and developing strategic human resources. While satisfaction levels among academic and administrative staff generally reflect a positive outlook, aspects such as employee loyalty, accessibility of management, and perceptions of the work environment emerge as notable strengths. Nonetheless, there remains room for improvement, particularly in infrastructure and social amenities. IGU’s commitment to enhancing employee satisfaction is evident both in its strategic planning documents and performance indicators, as demonstrated in practice. This approach provides a solid foundation for reinforcing institutional culture and ensuring sustainable human resource management.

Table 1. 2024 Targets and Achievement Rates of the 2024–2028 Strategic Plan

Indicators 2023 2024 Target 2024 Actual
4.1.1. Percentage of female academic staff (%) 50 50 56%
4.1.2. Satisfaction with working environment and conditions (%) 78 80

Academic: 75,6%

Administrative: 78,7%

4.1.3. Satisfaction with social amenities (%) 61 65 Academic: 64,3%
4.1.4. Satisfaction with transportation services (%) 53 55

Academic: 45,9%

Administrative: 88,1%

4.1.5. Satisfaction with food services (%) 33 40

Academic: 18,1%

Administrative: 34,6%

4.1.6. Academic staff loyalty to the institution (%) 87 88 87,90%
4.1.7. Administrative staff loyalty to the institution (%) 85 86 83,80%
4.1.8. Academic staff satisfaction rate (%) 79 80 79,60%
4.1.9. Administrative staff satisfaction rate (%) 81 82 83,90%
4.1.10. Accessibility of senior management (%) 88 90 92,50%